Business Analyst
A Business Analyst (BA) is a change maker, bridging the gap between business needs and technical solutions. Learn more about the skills and training you need to become a Business Analyst.
Role profile
What does a business analyst do?
Business analysts work with stakeholders to ensure business problems are well-defined, elicit and analyse requirements, and help ensure that solutions meet stakeholder expectations and deliver tangible value.
A successful BA needs a diverse skill set that blends analytical and critical thinking, soft skills such as communication and stakeholder engagement
What are the main responsibilities of an AI security engineer?
Here are some of the core responsibilities of a business analyst:
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Problem definition and business alignment
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Requirement elicitation, documentation and management
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Stakeholder engagement and communication
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Business process modelling, analysis and improvement
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Solution evaluation and validation
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Data analysis and decision support
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Change management and risk analysis
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User and customer advocacy
Why do organisations need business analysts?
Without business analysts, organisations embarking on change initiatives risk making uninformed decisions, implementing inefficient processes, and delivering projects that fail to meet business needs. They maximise value, reduce risks, and drive innovation.
What are the key skills for business analysts?
Business analysts require the soft skills to engage with key stakeholders and manage relationships with technical and business teams, as well as the technical know-how to analyst, report and deliver solutions.
They will need understand UML (Unified Modelling Language) and BPMN (Business Process Modelling Notation), as well as requirements management tools and business intelligence software, such as Microsoft Excel and Power BI.
They also require an understanding of software testing methods and agile methodology. Their role in bridging the gap between business and technical teams also requires strong stakeholder management, emotional intelligence, critical thinking and storytelling.
Business analyst insights
Average BA salary in the UK
Job postings in the UK for BA's in the last year
Growth in demand for BA skills by 2033
How to become a business analyst
There are many learning paths and certifications that you can explore to become a business analyst. We offer a range of leading courses from accredited industry bodies, as well as apprenticeship programmes.
Become a certified business analyst
Our business analysis certifications, endorsed by leading accreditation bodies, such as the BCS and IIBA, will allow you to tackle even the most complex business and IT challenges and opportunities.
Explore the business analyst Level 4 apprenticeship
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation.
Insights from the experts
“Business analysis is essential for developing insights that drive product innovation and strategic direction. Organisations that invest in business analysis capabilities are able to anticipate market needs and respond with agility, ensuring that products not only meet current demands but also shape future trends.”
Paddy Dhanda - Portfolio Director – Agile & Business Analysis And Systems Design
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